Frequently Asked Questions

Everything you need to know about your TravelArty experience.

How long will it take for my order to arrive?

Standard shipping typically takes 5-10 business days depending on your location. You will receive a tracking number via email as soon as your package departs our warehouse.

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

Are your travel products covered by a warranty?

Yes, all TravelArty gear comes with a 1-year limited warranty against manufacturing defects to ensure your adventures are never interrupted.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Do you ship internationally?

Currently, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout.

Can I change or cancel my order after it's been placed?

Orders can be modified or cancelled within 2 hours of placement. After this window, the order enters our fulfillment process and cannot be changed.